Contact

Contactgegevens

Patisserie Kevin van Velthoven
Zijperdijk 1,
1761 PB, Anna Paulowna
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If you have any questions, please check our FAQs below. Do you have any other questions, or are you curious about the customization options? I'm happy to help!

  • How do I place an order?

    Ordering is easy through our website, by email, or by phone. For custom-made products (such as themed cakes, wedding cakes, or high tea), we recommend ordering early so we can perfectly fulfill your wishes.

  • How far in advance should I order?

    For standard products we request a minimum of 3 days .

    For custom cakes, weddings, and large orders, we allow one to two weeks , depending on the season. This may take longer during holidays.

  • Can I place my order last minute?

    Sometimes, yes! Just contact us. If our schedule allows, we're happy to help.

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  • Do you also deliver to homes?

    We offer pickup only. Delivery is available within a certain radius or for special orders. Delivery costs are calculated based on distance.

  • Do you make products for allergies/dietary requirements?

    We're happy to help. In some cases, we can make gluten- and nut-free products.

    Please note: our kitchen does work with these ingredients, so there may be traces of contact .

  • How do I store my pastries?

    Most products are best stored refrigerated between 3–5°C . Macarons can be kept refrigerated, but serve them at room temperature for the best flavor.

    Cakes with cream, mousse or fresh fruit can be kept for a maximum of 2–3 days .

  • Can you make a cake based on a photo/example?

    Yes, that's possible! We can use your inspiration to create a custom design. We don't copy a design exactly, but always create our own, artisanal version .

  • Can I personalize products?

    Sure! Think about:

    • name or age on cakes
    • color themes
    • company logos
    • edible prints

    We are happy to discuss all the options.

  • Do you gift wrap products?

    Yes, we'd love to! We offer luxury gift packaging for macarons, chocolates, and seasonal products. Let us know your wishes.